Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by SCENTENTIONS. Throughout the site, the terms "we," "us," and "our" refer to SCENTENTIONS.

By accessing our website or purchasing our products, you agree to these Terms of Service and our related policies. If you do not agree, please do not use our website or services.

1. ELIGIBILITY

You must be at least the age of majority in your state or have permission from a parent or legal guardian to use this website.

2. USE OF WEBSITE AND PRODUCTS

You agree to use our website and products only for lawful purposes. You may not misuse our services, interfere with website security, or transmit harmful software.

We reserve the right to refuse service or cancel orders for legitimate business, security, or legal reasons.

3. PRODUCT INFORMATION

We make every effort to accurately represent our products, descriptions, pricing, and availability.

Because our products are made in small batches, slight variations in appearance may occur. Product availability and pricing are subject to change without notice.

We reserve the right to correct errors or inaccuracies and to cancel affected orders, with refunds issued for any canceled purchases.

4. ORDERS AND PAYMENTS

By placing an order, you agree to provide accurate billing, shipping, and payment information.

We reserve the right to limit quantities, decline transactions, or cancel orders when necessary. If an order is canceled after payment, a refund will be issued.

5. SHIPPING, RETURNS AND REFUNDS

All purchases are subject to our Shipping Policy and Return & Refund Policy, available on our website.

These policies explain processing times, summer shipping restrictions, returns, exchanges, and damaged merchandise.

6. CANDLE SAFETY AND PRODUCT USE

Our candles must be used according to the safety instructions provided with each product.

Never leave a burning candle unattended. Always place candles on a stable, heat-resistant surface away from drafts, flammable materials, children, and pets.

Extinguish candles before leaving a room or going to sleep. Follow all recommended burn times and discontinue use when the specified amount of wax remains.

Customers are responsible for following product instructions and safety warnings. Improper use may result in injury, fire, or property damage.

7. THIRD-PARTY SERVICES

Our website may contain links to third-party websites or services. These providers operate independently and maintain their own terms and privacy policies.

We are not responsible for third-party content or services outside our control.

8. CUSTOMER FEEDBACK

If you voluntarily submit reviews, comments, or feedback, you grant SCENTENTIONS permission to display and use that content for business purposes.

You confirm that your submissions do not violate the rights of others or applicable laws.

9. INTELLECTUAL PROPERTY

All website content, including product descriptions, photographs, designs, branding, and the SCENTENTIONS name and trademarks, is owned by SCENTENTIONS or used with permission.

Content may not be copied, reproduced, distributed, or used commercially without prior written authorization.

10. LIMITATION OF LIABILITY

To the extent permitted by applicable law, SCENTENTIONS is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for conduct or injuries for which California law prohibits such limitations.

11. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify SCENTENTIONS against third-party claims arising from your unlawful use of our website, infringement of another party's rights, or material breach of these Terms.

12. CHANGES TO TERMS

We may update these Terms of Service to reflect changes in our business, products, or legal requirements.

Updated terms will be posted on our website and will apply prospectively, subject to applicable law.

13. GOVERNING LAW

These Terms are governed by the laws of the State of California, except where applicable consumer protection laws require otherwise.

14. CONTACT INFORMATION

For questions regarding these Terms of Service, contact us at hello@scententions.com.